TERMS OF BUSINESS AGREEMENT
1. About us
We, Beta Aviation ApS of Havnegade 39, DK-1058 Copenhagen, are authorised and regulated by the Danish Financial Supervisory Authority (Finanstilsynet). We are permitted to deal as an agent of insurers and assists in claims handling with respect to non-investment insurance policies.
2. Statement of demands and needs
2.1 Our understanding of your insurance requirements (or demands and needs) in relation to this request for insurance is based on the instructions and information you have provided to us within your completed Proposal Form or your telephonic or electronic application.
In making a recommendation for coverage, we have not taken account of any existing insurances covering the same subject matter or risks which have not been made accessible to us.
2.2 When issuing quotations or policy documents on behalf of the insurer, the document summarises the basis of the cover we feel is appropriate to satisfy your insurance requirements, as outlined above, and is consistent with placements we have arranged for other clients with similar requirements having taken into account the specific nature of your own risk profile.
We draw your attention to the specific exclusions, conditions and warranties as detailed in the policy wording.
3. Your duty of disclosure
3.1 Consumers: You must take reasonable care not to make a misrepresentation to the insurer. This means that all the answers you give and statements you make as part of your insurance application, including at renewal and when an amendment to your policy is required, should be honest and accurate. If you deliberately or carelessly misinform the insurers, this could mean that part of or all of a claim may not be paid.
3.2 Commercial clients: If the insurance is arranged wholly or mainly for purposes related to your trade, business or profession you have a duty to disclose all material facts whether or not the insurer asks for specific information. This duty applies throughout the life of your policy, and when you renew your insurance.
Material facts are any facts which may influence the insurer’s decision to accept the policy and/or what terms are applied. Failure to disclose a material fact may invalidate your insurance and could mean that your claim will not be paid.
4. How to cancel
You may have a statutory right to cancel a policy you take out through us within a short period. Please refer to your policy wording or your policy schedule for further details.
If you cancel within the statutory cancellation period (where this applies) you will receive a pro rata refund of premium from the insurer. Insurers may be entitled to make an administrative charge.
If you wish to cancel outside the statutory cancellation period (where this applies) you may not receive a pro rata refund of premium.
5. Protecting your information
All personal information about you will be treated as private and confidential (even when you are no longer a customer), except where the disclosure is made at your request or with your consent in relation to administering your insurance or where we are required by law.
Some or all of the information you supply to us in connection with your insurance proposal may be passed on to the insurers and other companies for underwriting, claims and premium collection purposes.
Your data will be held in accordance with the Danish Data Protection Act of 31 May 2000, under which you have a right of access to see personal information about you that is held in our records, whether electronically or manually. If you have any queries, please do not hesitate to contact us.
6. How to claim
Please refer to your policy schedule if you need to notify us of a claim. You should contact us direct as soon as possible using the contact details provided. You can also use our online Notification of Claim form. If in doubt about whom you should contact, please do not hesitate to contact us on (+45) 21 510 498.
7. Protecting your money
Prior to your premium being forwarded to the insurer, and for your protection, we either hold your money as an agent of the insurer (in which case your insurance is considered as being paid for), or we hold it in a client bank account on trust for you.